Web-Based Call Center Desktop Apps For Public And 112 Emergency Service

This apps is used by the cities/districts goverment to handle all incoming calls from citizens.

Features:

  • Telephony
  • Smart Script
  • Maps Location & GPS Tracking
  • Voice Recording
  • Caller Profiling
  • Incident Record
  • Trouble Tickets
  • Dashboard
  • Reporting
  • Incident Historical
  • Audit Trail and Administration